General terms and conditions of sale:

1. All orders and sales are governed by our general conditions of sale. They may only be deviated from in writing.
2. Our offers are completely non-binding and only binding if they are subject to written acceptance by our partnership.
3. The acceptance of orders is final only subject to acceptance and delivery by our suppliers.
4. Strike, lock-out, delay in production or transport, etc.; do not release us from the right to cancel the order or its surplus.
5. Our delivery times are only given by approximation, so that possible delays cannot be a reason for compensation or cancellation of the order.
6. The goods are deemed to have been accepted at the time of delivery. The customer takes delivery of the goods on the lorry and guarantees access to his premises.
7. We reserve the right to deliver the material only after payment of the deposit paid at the time of acceptance or order.
8. The customer accepts to know the technical details, possibilities and limitations of the goods that are the subject of the contract.
9. In the event of a material or manufacturing defect, our liability shall be limited, at our discretion, to the repair or replacement of the defective material so that we shall not be liable for any direct or indirect loss or damage caused thereby to persons or goods.
10. The goods travel at the risk of the consignee even if sold carriage paid.
11. Any complaint will only be accepted if reported to us in writing within three days after receipt of the goods.
12. Our invoices are payable in cash without discount at our registered office unless otherwise agreed in writing.
13. In the event of non-payment of the invoice, interest of 2.50% per month shall be due as of the invoice date by operation of law and without notice of default. Non-payment on the due date renders all amounts due immediately payable even if ease of payment was granted. We reserve the right, in the event of non-payment, to make a bill of exchange against the debtor without this entailing debt renewal or deviation from our general terms and conditions of sale. We reserve the right, in case of non-payment, to regard the balance of an order as cancelled by operation of law.
14. In the event of full or partial non-payment of a debt on the due date, liquidated damages equal to 15% of the principal amount with a minimum of €500 per invoice shall be payable.
15. The material supplied remains our exclusive property until full payment is made. The customer shall not transfer or encumber the goods in whole or in part until the price has been paid in full. In case of non-payment, we reserve the right to recover our goods.
16. Rolling stock and vehicles are sold in the condition in which the goods are and are known to the buyer. No warranty of any kind shall apply to them.
17. When selling printed matter and documents for commercial purposes, the concept, idea, electronic image material, execution and printing films will remain the property of Indupack bvba at all times. Manipulation of existing materials will be sanctioned with reproduction rights, according to SOFAM- STANDARDS. The user of these materials must be able to show written permission from Indupack bvba at all times. Without written permission, we have the right at all times to destroy these works under our supervision.
18. This agreement is subject only to Belgian law. The courts of Hasselt have exclusive jurisdiction to hear disputes.
19. Our general sales conditions prevail over the customer’s documents in case of other or contradictory statements.
20. Only the characteristics and descriptions of the goods indicated on our proposals are valid. All other information given in the catalogue, samples, photos, sketches, plans and other documents are for information only. We reserve the right to make changes to the products offered at any time and are therefore not liable at any time.
21. Our prices are calculated on the basis of cost prices at the time of our offer. They may therefore be adjusted should these factors change during the execution of the order.
22. Title of ownership is transferred only upon full payment.
23. Indications of residual values concerning recycling are purely indicative and are calculated at current raw material prices, delivered by the customer to our recycling companies, on the day of return.
24. No tools, equipment, moulds or technical data, even charged, are handed over to the customer, they remain in our company and are maintained there. However, if it remains unused for a period of three years, it will be freely available to us.
25. Customer protection is granted in writing for a period of 60 days and remains valid only if only products of Indupack bvba are offered. After 60 days, we are entitled to carry out direct commercial activities without the written consent of third parties.